About Us

HeavyDutyCoolingParts.com is a leading supplier of aftermarket heavy duty radiators, charge air coolers, and more for trucks, buses, and other heavy duty vehicles. We aim to provide our customers with exceptional service in finding the parts they need.

Our 20,000 square-foot distributor center in Rocky Mount, North Carolina houses thousands of part numbers for International, Mack, Volvo, GMC, Bluebird and Thomas Buses, Ford, Sterling, GMC, Isuzu, Mitsubishi, Nissan, Kenworth, Peterbilt, Western Star, Sprinter, Spartan, American LaFrance, Autocar, Mercedes, Pierce Fire Truck, Linkbelt, Oshkosh, Ottawa and more. We currently stock radiators, charge air coolers, heavy duty A/C parts, and other cooling parts that you can find within our website.

Here at Heavy Duty Cooling Parts, we can provide our customer with the right answers, at the right time, with the right price. Give us a call or use our automated parts lookup system to find exactly what you are looking for!

Shipping

HeavyDutyCoolingParts.com takes pride in shipping our products to the continental US. Our customers in the Southeastern United States receive next-day shipping at our industry-best freight rates.

Our boxes are carefully packaged to ensure that no products are damaged or broken during shipping. We only use freight carriers for our heavy duty cooling parts so that no fins or tubes are damaged on arrival. In the event that a part is damaged on arrival, simply take pictures and email them to info@heavydutycoolingparts.com so the products can be evaluated and a new product can be expedited to you quickly.

Payment

We accept all major credit cards as payment and assure you that credit card security is one of our highest priorities. Your information is never stored or sent anywhere; it is processed in-house and then destroyed. We realize the danger of identity theft and fraud, and we value our customers’ information and privacy.

Hazard Protection

HeavyDutyCoolingParts.com products come with an industry-best hazard protection plan. Any radiator, condenser, or charge air cooler sold comes with this plan. If the product is damaged in any way, we will attempt to repair it within the first 45 days at no charge. If the product cannot be repaired, we will discount a new unit and send it out on the same day. This applies to products that are damaged on installation, damaged from road debris, or hit by outside factors.

Each of our radiators are pressured testing before delivery to make sure that no unit is leaking when it arrives. However, some radiators have factory defects that require a warranty replacement. These defects make up well under 1% of our products sold, but in the event that a radiator or charge air cooler is defective, give us a call so we can ship out a replacement the same day.

Distributors

If you are interested in becoming a distributor for HeavyDutyCoolingParts.com, please contact us today to talk about getting set up on a distributor account. Our distributor accounts come with a labor insurance plan, distributor-level pricing, and expedited delivery service.

 

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